By Carvalho Frederico A. de   Jorge Marcelino José   Jorge Marina Filgueiras   Russo Mariza   Sá Nysia Oliveira de   in Library Management

ISSN:0143-5124|33|4-5|297-306

Emerald Group Publishing Ltd‎(2012)‎

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By Jorge Marcelino José   Carvalho Frederico A. de   Jorge Marina Filgueiras   Medeiros Renata de Oliveira   Ferreira Daniela de Souza   in Journal of Modelling in Management

ISSN:1746-5664|8|2|241-254

Emerald Group Publishing Ltd‎(2013)‎

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By Carvalho Frederico A de   Leite Valdecy Faria   in International Journal of Service Industry Management

ISSN:0956-4233|10|5|487-504

Emerald Group Publishing Ltd‎(1999)‎

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