By Davison Jean   Deeks David   in Measuring Business Excellence

ISSN:1368-3047|11|4|75-81

Emerald Group Publishing Ltd‎(2007)‎

Access to resources Favorite 12.859684

By Davison Jean   Thompson J.   Deeks David   Lejk Mark   in Software Quality Journal

ISSN:0963-9314|14|1|25-36

Springer Publishing Company ‎(2006)‎

Access to resources Favorite 8.037303