By Al-Zamany Yasser   Hoddell Stephen E.J.   Savage Barbara M   in The TQM Magazine

ISSN:0954-478X|14|4|240-247

Emerald Group Publishing Ltd‎(2002)‎

Access to resources Favorite 8.646598

By Savage Barbara M.   in Total Quality Management

ISSN:1360-0613|7|6|667-674

Routledge Ltd‎(1996)‎

Access to resources Favorite 3.86736