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ISSN:1473-4877|27|5|1013-1020

Informa Healthcare‎(2011)‎

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By Sizoo Steve   Plank Richard   Iskat Wilfried   Serrie Hendrick   in Journal of Services Marketing

ISSN:0887-6045|19|4|245-255

Emerald Group Publishing Ltd‎(2005)‎

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