By Surlemont Bernard   Johnson Colin   in Managing Service Quality

ISSN:0960-4529|15|6|577-590

Emerald Group Publishing Ltd‎(2005)‎

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By Aouni Zineb   Surlemont Bernard   in International Journal of Entrepreneurship and Small Business

ISSN:1476-1297|8|3|431-446

Inderscience Publishers‎(2009)‎

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By Surlemont Bernard   Chantrain Diego   Nlemvo Frédéric   Johnson Colin   in International Journal of Contemporary Hospitality Management

ISSN:0959-6119|17|4|286-301

Emerald Group Publishing Ltd‎(2005)‎

Access to resources Favorite 10.398602