By Kim Euijin   Tadisina Suresh   in International Journal of Business Information Systems

ISSN:1746-0972|6|4|419-443

Inderscience Publishers‎(2010)‎

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By Yunus Erlinda N.   Tadisina Suresh K.   in Business Process Management Journal

ISSN:1463-7154|22|1|89-115

Emerald Group Publishing Ltd‎(2016)‎

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