Assessing the impact of RFID and sensor technologies on the returns management of time-sensitive products

Author： Condea Cosmin   Thiesse Frédéric   Fleisch Elgar  

Publisher： Emerald Group Publishing Ltd

ISSN： 1463-7154

Source： Business Process Management Journal, Vol.16, Iss.6, 2010-11, pp. : 954-971

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