Cover

Title

Copyright

Contents

Acknowledgments

Introduction: Locating Nursing Home Care Work

1 Making the Most of Medicaid

2 Staging the Inspections

3 Documenting Conflict

4 The Costs of Doing Business

5 Feeding Residents on a Starving Budget

6 The Uses of Emotions

7 Making Sense of Death and Abuse at Work

8 Connecting Quality of Life and Quality of Work

Appendix: From the Poorhouse to the Skilled Nursing Facility

Notes

References

Index

A

B

C

D

E

F

G

H

I

K

L

M

N

O

P

Q

R

S

T

U

V

W

About the Author