The Insider's Guide to Supervising Government Employees

Author: Johnson Kathryn M.  

Publisher: Berrett Koehler‎

Publication year: 2011

E-ISBN: 9781523096701

Subject: F272 Enterprise plan and management decision

Keyword: 经济计划与管理

Language: ENG

Access to resources Favorite

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Description

Essential Guidance for New and Seasoned Supervisors!
Effective supervisors are critical to the future of government. The knowledge, skills, and behaviors required to be an effective supervisor can come only through continuous learning and development.
The Insider's Guide to Supervising Government Employees brings together the experiences of diverse supervisors from all aspects of government to offer a rich resource of lessons learned. Whether you are new to the supervisory role or a seasoned supervisor working to improve your and your staff's performance, this book is your practical, go-to guide.
Starting with a seven-step, 38-item Supervisor Readiness Assessment, The Insider's Guide helps you determine your readiness to supervise and identify areas you would like to learn more about. You can select a single topic that addresses a particular opportunity you are considering or you can read the book cover to cover to get a fuller view of what it means to be an effective supervisor.
As a government supervisor, you have the most important job in all of government. Make the most of it!

Chapter

The First Things You Do As a Supervisor Send Big Messages

Supervising Well Takes Time

Connecting with New Surroundings

One Size Does Not Fit All

Are You Ready to Supervise?

Chapter 2. Looking Inside, Understanding Yourself

How Do You Visualize Yourself as a Supervisor?

Do You Have a Clear Sense of Your Own Strengths?

Do You Know How Others See You?

Do You Know How to Get the Best Out of Yourself?

Making and Keeping Promises

Learning to Say “I Don’t Know”

How Do You Connect with Others?

What Stories Do You Share?

Getting to Know Yourself as a Supervisor

Chapter 3. The Power of Ten Supervisor Roles

Supervisor as Talent Scout

Supervisor as Leader

Supervisor as Energizer

Supervisor as Coach

Supervisor as Facilitator

Supervisor as Mentor

Supervisor as Planner

Supervisor as Consultant

Supervisor as Educator

Supervisor as Public Servant

Blending Supervisory Roles Together in a Unique Way

Chapter 4. Getting the Best Work from Others

What Happens When You Place Yourself at the Center of All Decisions?

Making Choices

Resolving Team Conflict Together

Finding Common Ground

I Wish My Boss Would Walk in My Shoes

Addressing Poor Performance

Giving and Receiving Feedback

Establishing Trust and Confidence

I Like It When My Boss Laughs at Himself and Has Fun

I Work for the Best Boss in the World

Chapter 5. Making Good Things Happen

Knowing Your Organization’s Priorities

Simplifying Work

Being Clear about Expectations

My Supervisor Is Never Around

Our Work and Learning Styles Are Different

Understanding Your Work Environment

Building Strong Relationships

Seeking Guidance

Mistakes Will Happen

The Cost of Negativity

Stories You Want to Share with Others

Chapter 6. Supervising in a Changing Work Landscape

Being Aware of Your Current Work Culture

Knowing Your Gaps in Capability

Continuing to Learn and Develop

Workers in Different Locations

The Changing World of Social Connections

Making Information and Knowledge Sharing Easier

Multi-Generations at Work

Keeping the Brain in Mind

Retooling and Refreshing to Set Yourself Apart

Afterword

About the Contributors

The users who browse this book also browse