Contents

Part One Logistics and supply chain management in the humanitarian context

1.1 Introduction

Introduction

What is so special about humanitarian logistics?

Trade-offs in humanitarian logistics

Strategic, tactical and operational levels

Activities, phases and mandates

Concluding remarks

Notes

References

1.2 Exploring logistics competences and capabilities in not-for-profit environments

Introduction

Literature review

Research design

Results

Discussion and implications

References

Part Two Setting up a supply chain network

2.1 Setting up a humanitarian supply network

Introduction

Local versus global considerations in humanitarian supply chains

Anticipating, and preparing for, new risks

Cash transfer programmes changing the logic of humanitarian supply chains

Concluding remarks

References

2.2 Service triad case study

The buyer organization

The service provider

The end customer

Findings

References

2.3 Setting up a supply chain network in the Kenyan nutrition sector

Introduction

Trade-offs in procurement decisions in setting up a supply chain network

Kenyan nutrition supply chain

Procurement activities

Collaboration in the nutrition supply chain

Sustainability and performance in the nutrition supply chain

Concluding remarks

Reference

Part Three Supply chain strategy

3.1 Supply chain strategy

Introduction

Supply chain strategies

Humanitarian supply chain and performance

Discussion – alignment of strategy

References

3.2 Case study

Case history Kosovo

Case history Chad

Outcome

References

Part Four Decision making in the supply chain

4.1 Decision making in humanitarian logistics

Introduction

Cost-effective decision criteria in logistics and supply chain management

Contextual specifics in humanitarian supply chains

External structures

Illustration of the facility location decisions

A comprehensive decision-making model

Conclusions

References

4.2 Forecasts, financing and acceleration of humanitarian logistics

The early warning–early action gap

Forecast-based financing

Togo’s FbF pilot project

Full value proposition

Conclusions

References

Part Five Procurement

5.1 Procurement in humanitarian supply chains

An overview of procurement in the humanitarian sector

Main challenges of procurement in humanitarian supply chains

The procurement process and the humanitarian sector

Procurement strategies and factors impacting their choice

Procurement strategies for a better procurement power

A closer look at co-operative procurement

Co-ordination for successful co-operative purchasing

Concluding remarks

References

5.2 Joint tender for freight-forwarding services

Initiation of the joint tender

Profiles of involved agencies

Profile of freight forwarders for the humanitarian agencies

Reactions and expectations among the agencies

Reactions and expectations among the freight forwarders

The tender process

Turbulence before the finish line

Conclusions

Notes

References

5.3 A procurement project in the Philippines

Introduction

Methodology of the procurement project

Spend analysis

Price-capturing mechanism

Summary

References

5.4 Partnerships and innovative procurement as enablers for sustainable development goals

Development agenda paradigm shift

Partnerships risks

Conclusion

Notes

Part Six Transportation, fleet management, delivery and distribution

6.1 Transport in humanitarian supply chains

Introduction

The role of transport in humanitarian SCM

The selection of carrier and modes choices in humanitarian supply chains

A reference framework for transport in humanitarian supply chains

Summary

References

6.2 Humanitarian aid supply corridors

Background

The humanitarian crisis in Iraq

Route choice and risk spreading

Multimodal corridors from Germany to Baghdad

Multimodal corridors from west Mediterranean to Baghdad

Summary and conclusions

References

Part Seven Warehouse and inventory management

7.1 Warehousing in humanitarian logistics

Warehousing in supply chains

Assessing the warehouse needs

Warehousing material handling equipment

Warehouse layouts

Inventory management processes

Warehouse management systems and performance improvement

Warehouse security and safety

Conclusion

Lessons learnt

Reference

7.2 The ABC analysis

Part Eight Information technology

8.1 Information systems for humanitarian logistics

Introduction

Disaster management information systems

Designing humanitarian logistics information systems

Conclusions

Notes

References

8.2 GDACSmobile

Introduction

Main stakeholder groups

Information flows

Application case

Conclusion

Part Nine Sustainability, performance measurement, monitoring/evaluation and exit strategy

9.1 Logistics competency for humanitarian relief

From l’intendance to logistics

Logistics competency at MSF

Competing through capabilities and competencies

Ensuring performance through logistics

Strategizing logistics of humanitarian organizations

Notes

References

9.2 Community-managed rural water supply in Ethiopia

Trade-offs

Performance

Sustainability

Community

Collaboration

Hints for practitioners

References

9.3 Managing supply chain sustainability risks

Highlights

Map procurement spend

Evaluate sustainability risks

Evaluate supplier leverage

Prioritize and take action

Pilot workshop

Conclusions

Hints for practitioners

9.4 Using three-dimensional printing in a humanitarian context

Introduction

Key logistic trade-offs of 3DP

3D printing

Moving from theory to practice

Management of 3DP in a humanitarian context

Summary

Hints for practitioners

References

9.5 Making performance measurement work in humanitarian logistics

Introduction

What to measure – the balanced scorecard approach

Process-orientation

Manageability of the PMS

How to measure – the IT supported dashboard approach

Lessons learnt

Outlook

References

9.6 Boko Haram

Introduction and background

Logistical distribution challenges: scale and dispersion

Security challenges to relief supply chains

Challenges of finding reliable persons and organizations, and inadequate media coverage

Existing relief operations and supply chains

Framework for mitigating security challenges in relief operations and associated relief supply chains

Summary and conclusions

Key considerations for practitioners

References

Appendix

9.7 Measuring the supply chain performance of humanitarian organizations

Introduction

Quick scan audit methodology (QSAM)

Case study: Thai Red Cross Chiangmai Office

References

Index