A proposed framework for managing service parts in automotive and aerospace industries

Author： Souza Robert de   Tan Albert Wee Kwan   Othman Hafidzaturrafeah   Garg Miti  

Publisher： Emerald Group Publishing Ltd

ISSN： 1463-5771

Source： Benchmarking: An International Journal, Vol.18, Iss.6, 2011-10, pp. : 769-782

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