The impact of organizational citizenship behavior on enterprise resource planning success: The mediator role of TQM

Author: Narimani Mehdi   Tabaeian Elham   Khanjani Maral   Soltani Farzaneh  

Publisher: Emerald Group Publishing Ltd

ISSN: 0265-671X

Source: International Journal of Quality & Reliability Management, Vol.31, Iss.1, 2013-12, pp. : 53-65

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Abstract