Consumer and co-producer roles in e-service: analysing efficiency and effectiveness of e-service designs

Author: Xue Mei   Hein Gregory R.   Harker Patrick T.  

Publisher: Inderscience Publishers

ISSN: 1470-6067

Source: International Journal of Electronic Business, Vol.3, Iss.2, 2005-04, pp. : 174-197

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Abstract