The role of customer relations for innovativeness and customer satisfaction

Author: Bellingkrodt Silvia   Wallenburg Carl Marcus  

Publisher: Emerald Group Publishing Ltd

E-ISSN: 1758-6550|26|2|254-274

ISSN: 0957-4093

Source: The International Journal of Logistics Management, Vol.26, Iss.2, 2015-08, pp. : 254-274

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Abstract