企业形象对服务失误的过滤机制研究

Publisher: 国家哲学社会科学学术期刊数据库

E-ISSN: 1001-8409|31|3|54-57

ISSN: 1001-8409

Source: 软科学, Vol.31, Iss.3, 2017-01, pp. : 54-57

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Abstract