Services Marketing: customers and relationships: In memory of David A. Yorke (19 July 1938-9 April 2006)

Author： Ennew Christine T.   Zolkiewski Judy  

Publisher： Westburn Publishers Ltd

ISSN： 1475-3928

Source： Journal of Customer Behaviour, Vol.7, Iss.4, 2008-12, pp. : 263-267

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