Period of time: 2014年3期
Publisher: Emerald Group Publishing Ltd
Founded in: 1990
Total resources: 29
ISSN: 1757-5818
Subject: F2 Economic Planning and Management
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Journal of Service Management,volume 25,issue 3
Menu
Show you care: initiating co-creation in service recovery
By Xu Yingzi,Marshall Roger,Edvardsson Bo,Tronvoll Bård in (2014)
Journal of Service Management,volume 25,issue 3 , Vol. 25, Iss. 3, 2014-06 , pp.The cumulative effect of satisfaction with discrete transactions on share of wallet
By Keiningham Timothy L.,Aksoy Lerzan,Malthouse Edward C.,Lariviere Bart,Buoye Alexander in (2014)
Journal of Service Management,volume 25,issue 3 , Vol. 25, Iss. 3, 2014-06 , pp.Notes from the search for deep indicators in services
Journal of Service Management,volume 25,issue 3 , Vol. 25, Iss. 3, 2014-06 , pp.Effects of positive vs negative forces on the burnout-commitment-turnover relationship
By Chen Ching-Fu,Yu Ting in (2014)
Journal of Service Management,volume 25,issue 3 , Vol. 25, Iss. 3, 2014-06 , pp.Motivating millennials to engage in charitable causes through social media
By Paulin Michele,Ferguson Ronald J.,Jost Nina,Fallu Jean-Mathieu in (2014)
Journal of Service Management,volume 25,issue 3 , Vol. 25, Iss. 3, 2014-06 , pp.Trust in the supervisor and authenticity in service roles
Journal of Service Management,volume 25,issue 3 , Vol. 25, Iss. 3, 2014-06 , pp.By Ellway Benjamin P.W. in (2014)
Journal of Service Management,volume 25,issue 3 , Vol. 25, Iss. 3, 2014-06 , pp.