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Elsevier‎(2003)‎

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By Akkermans H.   Bogerd P.   van Doremalen J.   in European Journal of Operational Research

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Elsevier‎(2004)‎

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By Borst P.   Akkermans H.   Top J.   in International Journal of Human-Computer Studies

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Academic Press‎(1997)‎

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