By Ken Peattie   in The Marketing Review

ISSN:1469-347X|2|2|129-146

Westburn Publishers Ltd‎(2001)‎

Access to resources Favorite 18.831066

By Peattie Ken   Peattie Sue   in International Journal of Service Industry Management

ISSN:0956-4233|6|1|22-39

Emerald Group Publishing Ltd‎(1995)‎

Access to resources Favorite 15.064853