By Lau R.S.M.   in International Journal of Service Industry Management

ISSN:0956-4233|11|5|422-437

Emerald Group Publishing Ltd‎(2000)‎

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By Lau R.S.M.   in International Journal of Operations & Production Management

ISSN:0144-3577|19|3|328-341

Emerald Group Publishing Ltd‎(1999)‎

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By Lau R.S.M.   in International Journal of Operations & Production Management

ISSN:0144-3577|22|1|125-135

Emerald Group Publishing Ltd‎(2002)‎

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By Lau R. S. M.   in International Journal of Production Research

ISSN:1366-588X|38|9|2037-2049

Taylor & Francis Ltd‎(2000)‎

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By Lau R.S.M.   Anderson C.A.   in International Journal of Quality & Reliability Management

ISSN:0265-671X|15|1|85-98

Emerald Group Publishing Ltd‎(1998)‎

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By Lam Kokin   Lau R.S.M.   in Business Process Management Journal

ISSN:1463-7154|10|4|481-494

Emerald Group Publishing Ltd‎(2004)‎

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By Lau R.S.M.   Zhao Xiande   Xiao Ming   in International Journal of Quality & Reliability Management

ISSN:0265-671X|21|7|699-713

Emerald Group Publishing Ltd‎(2004)‎

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By Zhao Xiande   Lau R.S.M.   Lam Kokin   in International Journal of Service Industry Management

ISSN:0956-4233|13|4|348-361

Emerald Group Publishing Ltd‎(2002)‎

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By Zhao X.   Xie J.   Lau R. S. M.   in International Journal of Production Research

ISSN:1366-588X|39|17|3923-3939

Taylor & Francis Ltd‎(2001)‎

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