By Mattila A.S.   Mount D.J.   in International Journal of Hospitality Management

ISSN:0278-4319|22|2|135-145

Elsevier‎(2003)‎

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By Mattila Anna S.   in International Journal of Service Industry Management

ISSN:0956-4233|10|3|292-307

Emerald Group Publishing Ltd‎(1999)‎

Access to resources Favorite 2.3755136

By Mattila Anna S   in Journal of Services Marketing

ISSN:0887-6045|13|4-5|376-389

Emerald Group Publishing Ltd‎(1999)‎

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By Mattila Anna S.   in Journal of Services Marketing

ISSN:0887-6045|20|7|422-428

Emerald Group Publishing Ltd‎(2006)‎

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By Mattila Anna S.   in Journal of Services Marketing

ISSN:0887-6045|24|7|499-508

Emerald Group Publishing Ltd‎(2010)‎

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By Mattila Anna S   in Journal of Services Marketing

ISSN:0887-6045|15|7|583-596

Emerald Group Publishing Ltd‎(2001)‎

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By Mattila Anna S.   in Journal of Services Marketing

ISSN:0887-6045|23|4|211-218

Emerald Group Publishing Ltd‎(2009)‎

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By Mattila Anna S.   in Journal of Hospitality & Leisure Marketing

ISSN:1050-7051|15|4|55-68

Haworth Press‎(2007)‎

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By Mattila Anna S   in International Journal of Service Industry Management

ISSN:0956-4233|15|2|134-149

Emerald Group Publishing Ltd‎(2004)‎

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By Mattila Anna S.   in Journal of Services Marketing

ISSN:0887-6045|29|2|103-111

Emerald Group Publishing Ltd‎(2015)‎

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