By McDonald T.   Van Aken E.M.   Rentes A.F.   in International Journal of Logistics

ISSN:1469-848X|5|2|213-232

Taylor & Francis Ltd‎(2002)‎

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By Belmiro T.R.   Gardiner P.D.   Simmons J.E.L.   Santos F.C.A.   Rentes A.F.   in Business Process Management Journal

ISSN:1463-7154|6|4|286-303

Emerald Group Publishing Ltd‎(2000)‎

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