By Shah R.   Ward P.T.   in Journal of Operations Management

ISSN:0272-6963|21|2|129-149

Elsevier‎(2003)‎

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By Ward P.T.   Storbeck J.E.   Mangum S.L.   Byrnes P.E.   in Annals of Operations Research

ISSN:0254-5330|73|1|67-89

Springer Publishing Company ‎(1997)‎

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