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By ZhaoJingDepartment of Marketing and Tourism Management   Wuhan University   Wuhan   China   WangTaoDepartment of Marketing and Tourism Management   Wuhan University   Wuhan   China   FanXiuchengDepartment of Marketing   Fudan University   Shanghai   China   in Journal of Service Management

ISSN:1757-5818|26|1|72-96

Emerald Group Publishing Ltd‎(2015)‎

Access to resources Favorite 17.61206

 

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