By Affisco John F.   Soliman Khalid S.   in Business Process Management Journal

ISSN:1463-7154|12|1|13-21

Emerald Group Publishing Ltd‎(2006)‎

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By Affisco John F   Nasri Farrokh   Paknejad M Javad   in International Journal of Quality Science

ISSN:1359-8538|2|1|5-23

Emerald Group Publishing Ltd‎(1997)‎

Access to resources Favorite 2.8995347