By Ahmad Hartini   Francis Arthur   Zairi Mohamed   in Business Process Management Journal

ISSN:1463-7154|13|3|451-469

Emerald Group Publishing Ltd‎(2007)‎

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By Bakar Lily Julienti Abu   Ahmad Hartini   in Business Process Management Journal

ISSN:1463-7154|16|3|420-435

Emerald Group Publishing Ltd‎(2010)‎

Access to resources Favorite 12.57029