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ISSN:1751-5254|7|3|295-311

Inderscience Publishers‎(2013)‎

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By Aksezer Caglar S.   in The Service Industries Journal

ISSN:0264-2069|31|14|2309-2319

Routledge Ltd‎(2011)‎

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By Aksezer Caglar S.   Benneyan James C.   in International Journal of Services and Operations Management

ISSN:1744-2370|7|1|53-75

Inderscience Publishers‎(2010)‎

Access to resources Favorite 15.475266