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ISSN:1757-5818|24|4|356-381

Emerald Group Publishing Ltd‎(2013)‎

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By Li Fuan   Aksoy Lerzan   in Journal of Business and Psychology

ISSN:0889-3268|21|3|313-329

Springer Publishing Company ‎(2007)‎

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By Aksoy Lerzan   Hogreve Jens   Lariviere Bart   Ordanini Andrea   Orsingher Chiara   in Journal of Services Marketing

ISSN:0887-6045|29|6-7|448-452

Emerald Group Publishing Ltd‎(2015)‎

Access to resources Favorite 11.231434

By Keiningham Timothy L.   Aksoy Lerzan   Andreassen Tor W.   Estrin Demitry   in Journal of Consumer Marketing

ISSN:0736-3761|23|7|470-479

Emerald Group Publishing Ltd‎(2006)‎

Access to resources Favorite 10.1017

By Larivière Bart   Aksoy Lerzan   Cooil Bruce   Keiningham Timothy L.   in Journal of Service Management

ISSN:1757-5818|22|1|39-66

Emerald Group Publishing Ltd‎(2011)‎

Access to resources Favorite 10.1017

By Keiningham Timothy L   Perkins-Munn Tiffany   Aksoy Lerzan   Estrin Demitry   in Managing Service Quality

ISSN:0960-4529|15|2|172-181

Emerald Group Publishing Ltd‎(2005)‎

Access to resources Favorite 10.1017

By Keiningham Timothy L.   Aksoy Lerzan   Malthouse Edward C.   Lariviere Bart   Buoye Alexander   in Journal of Service Management

ISSN:1757-5818|25|3|310-333

Emerald Group Publishing Ltd‎(2014)‎

Access to resources Favorite 8.985147

By Kumar V.   Chattaraman Veena   Neghina Carmen   Skiera Bernd   Aksoy Lerzan   Buoye Alexander   Henseler Joerg   in Journal of Service Management

ISSN:1757-5818|24|3|330-352

Emerald Group Publishing Ltd‎(2013)‎

Access to resources Favorite 8.985147

By Keiningham Timothy L.   Aksoy Lerzan   Cooil Bruce   Peterson Kenneth   Vavra Terry G.   in Managing Service Quality

ISSN:0960-4529|16|5|442-459

Emerald Group Publishing Ltd‎(2006)‎

Access to resources Favorite 8.985147

By Gustafsson Anders   Aksoy Lerzan   Brady Michael K.   McColl-Kennedy Janet R.   Sirianni Nancy J.   Wuenderlich Nancy V.   Gustafsson Anders   in Journal of Services Marketing

ISSN:0887-6045|29|6-7|425-429

Emerald Group Publishing Ltd‎(2015)‎

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