By Castro Carmen Barroso   Armario Enrique Martín   Ruiz David Martín   in International Journal of Service Industry Management

ISSN:0956-4233|15|1|27-53

Emerald Group Publishing Ltd‎(2004)‎

Access to resources Favorite 13.444866

By Castro Carmen Barroso   Armario Enrique Martín   Río María Elena Sánchez del   in European Journal of Marketing

ISSN:0309-0566|39|5-6|646-675

Emerald Group Publishing Ltd‎(2005)‎

Access to resources Favorite 12.096397