By Arroyo Analisa   Harwood Jake   in Journal of Applied Communication Research

ISSN:0090-9882|40|2|167-187

Routledge Ltd‎(2012)‎

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By Seate Anita Atwell   Joyce Nicholas   Harwood Jake   Arroyo Analisa   in Communication Quarterly

ISSN:0146-3373|63|2|135-155

Routledge Ltd‎(2015)‎

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