By Harris Eric G.   Artis Andrew B.   in Health Marketing Quarterly

ISSN:0735-9683|22|3|3-20

Haworth Press‎(2006)‎

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By Stewart Geoffrey T.   Zacharia Zach G.   Artis Andrew B.   in The Journal of Business and Industrial Marketing

ISSN:0885-8624|27|8|644-658

Emerald Group Publishing Ltd‎(2012)‎

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By Fleming David E.   Artis Andrew B.   Hawes Jon M.   in Journal of Services Marketing

ISSN:0887-6045|28|1|50-59

Emerald Group Publishing Ltd‎(2014)‎

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