By Ekiz Erdogan H.   Au Norman   in International Journal of Contemporary Hospitality Management

ISSN:0959-6119|23|3|327-343

Emerald Group Publishing Ltd‎(2011)‎

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By Leung Rosanna   Au Norman   Law Rob   in Asia Pacific Journal of Tourism Research

ISSN:1094-1665|20|1|1-28

Routledge Ltd‎(2015)‎

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By Au Norman   Tsai Henry   Ieong Kam Fai   in Asia Pacific Journal of Tourism Research

ISSN:1094-1665|14|4|403-417

Routledge Ltd‎(2009)‎

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By Choi Dorothy K.Y.   Au Norman   in International Journal of Services Technology and Management

ISSN:1460-6720|15|1-2|132-146

Inderscience Publishers‎(2011)‎

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