By Augustyn Marcjanna M   Pheby John D   in Managing Service Quality

ISSN:0960-4529|10|6|374-388

Emerald Group Publishing Ltd‎(2000)‎

Access to resources Favorite 17.417927

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ISSN:1660-5373|69|3|187-201

Emerald Group Publishing Ltd‎(2014)‎

Access to resources Favorite 5.1048803