By Aurier Philippe   Siadou-Martin Béatrice   in International Journal of Service Industry Management

ISSN:0956-4233|18|5|450-471

Emerald Group Publishing Ltd‎(2007)‎

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By Aurier Philippe   Lanauze Gilles Séré de   in European Journal of Marketing

ISSN:0309-0566|46|11-12|1602-1627

Emerald Group Publishing Ltd‎(2012)‎

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By Aurier Philippe   Lanauze Gilles Séré de   in International Journal of Retail & Distribution Management

ISSN:0959-0552|39|11|810-835

Emerald Group Publishing Ltd‎(2011)‎

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