By Juntunen Jouni   Autere Vesa   Juntunen Mari   in International Journal of Services and Standards

ISSN:1740-8849|6|2|112-122

Inderscience Publishers‎(2010)‎

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By Juntunen Jouni   Juntunen Mari   Autere Vesa   in International Journal of Physical Distribution & Logistics Management

ISSN:0960-0035|42|10|931-947

Emerald Group Publishing Ltd‎(2012)‎

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