By Bak Constance A   Vogt Leslie H   George William R   Greentree I Richard   in Logistics Information Management

ISSN:0957-6053|8|4|12-18

Emerald Group Publishing Ltd‎(1995)‎

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By Bak Constance A   Vogt Leslie H   George William R   Greentree I Richard   in Journal of Services Marketing

ISSN:0887-6045|8|1|37-47

Emerald Group Publishing Ltd‎(1994)‎

Access to resources Favorite 7.5316563