By Gillies M   Crabtree I B   Ballin D   in BT Technology Journal

ISSN:1358-3948|22|2|7-17

Springer Publishing Company ‎(2004)‎

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By Ballin D.   Lawson M.   Lumkin M.A.   Osborne J.   in BT Technology Journal

ISSN:1358-3948|20|1|115-129

Springer Publishing Company ‎(2002)‎

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