By Agus Arawati   Barker Sunita   Kandampully Jay   in International Journal of Quality & Reliability Management

ISSN:0265-671X|24|2|177-190

Emerald Group Publishing Ltd‎(2007)‎

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By Lassen Helen   Kandampully Jay   Barker Sunita   in Managing Service Quality

ISSN:0960-4529|12|4|257-264

Emerald Group Publishing Ltd‎(2002)‎

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By Barker Sunita   Härtel Charmine E.J.   in Cross Cultural Management

ISSN:1352-7606|11|1|3-14

Emerald Group Publishing Ltd‎(2004)‎

Access to resources Favorite 10.171667

By Lee Shan-Chun   Barker Sunita   Kandampully Jay   in Managing Service Quality

ISSN:0960-4529|13|5|423-432

Emerald Group Publishing Ltd‎(2003)‎

Access to resources Favorite 10.171667