By Barnes James G.   McTavish Ronald   in European Journal of Marketing

ISSN:0309-0566|17|6|16-33

Emerald Group Publishing Ltd‎(1993)‎

Access to resources Favorite 10.6745825

By Barnes James G.   King Brian R.   Breen Gordon A.   in Managing Service Quality

ISSN:0960-4529|14|2-3|134-146

Emerald Group Publishing Ltd‎(2004)‎

Access to resources Favorite 7.989173

By Barnes James G   in Managing Service Quality

ISSN:0960-4529|13|3|178-186

Emerald Group Publishing Ltd‎(2003)‎

Access to resources Favorite 3.4911382

By Barnes James G   Howlett Darrin M   in The International Journal of Bank Marketing

ISSN:0265-2323|16|1|15-23

Emerald Group Publishing Ltd‎(1998)‎

Access to resources Favorite 2.6183536