By Bendell Tony   in Measuring Business Excellence

ISSN:1368-3047|4|3|11-14

Emerald Group Publishing Ltd‎(2000)‎

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By Boulter Louise   Bendell Tony   in Measuring Business Excellence

ISSN:1368-3047|6|2|37-41

Emerald Group Publishing Ltd‎(2002)‎

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By Boulter Louise   Bendell Tony   Dahlgaard Jens   in International Journal of Operations & Production Management

ISSN:0144-3577|33|2|197-215

Emerald Group Publishing Ltd‎(2013)‎

Access to resources Favorite 11.223135

By Bendell Tony   Penson Roger   Carr Samantha   in Managing Service Quality

ISSN:0960-4529|5|6|44-48

Emerald Group Publishing Ltd‎(1995)‎

Access to resources Favorite 11.223135