By Bergendahl Göran   in The International Journal of Bank Marketing

ISSN:0265-2323|13|1|17-28

Emerald Group Publishing Ltd‎(1995)‎

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By Bergendahl Göran   in The Service Industries Journal

ISSN:0264-2069|27|6|687-707

Routledge Ltd‎(2007)‎

Access to resources Favorite 20.18217