By Saxena K.B.C.   Bharadwaj Sangeeta S.   in Business Process Management Journal

ISSN:1463-7154|15|5|687-715

Emerald Group Publishing Ltd‎(2009)‎

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By Niranjan T.T.   Saxena K.B.C.   Bharadwaj Sangeeta S.   in Business Process Management Journal

ISSN:1463-7154|13|4|588-606

Emerald Group Publishing Ltd‎(2007)‎

Access to resources Favorite 11.037359