By Tripathi Rakhi   Gupta M.P.   Bhattacharya Jaijit   in Journal of Enterprise Information Management

ISSN:1741-0398|25|2|98-122

Emerald Group Publishing Ltd‎(2012)‎

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By Tripathi Rakhi   Gupta M.P.   Bhattacharya Jaijit   in Transforming Government: People, Process and Policy

ISSN:1750-6166|7|3|285-308

Emerald Group Publishing Ltd‎(2013)‎

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