By Black Stewart   in Measuring Business Excellence

ISSN:1368-3047|4|3|24-30

Emerald Group Publishing Ltd‎(2000)‎

Access to resources Favorite 15.472734

By Black Stewart   Briggs Senga   Keogh William   in Managerial Auditing Journal

ISSN:0268-6902|16|7|400-405

Emerald Group Publishing Ltd‎(2001)‎

Access to resources Favorite 9.28364