By Blazevic Vera   Lievens Annouk   Klein Evelien   in International Journal of Service Industry Management

ISSN:0956-4233|14|1|120-147

Emerald Group Publishing Ltd‎(2003)‎

Access to resources Favorite 12.707191

By van Berlo Geert   Bloemer Josée   Blazevic Vera   in The Service Industries Journal

ISSN:0264-2069|34|11|922-937

Routledge Ltd‎(2014)‎

Access to resources Favorite 11.648214

By Blazevic Vera   Hammedi Wafa   Garnefeld Ina   Rust Roland T.   Keiningham Timothy   Andreassen Tor W.   Donthu Naveen   Carl Walter   in Journal of Service Management

ISSN:1757-5818|24|3|294-313

Emerald Group Publishing Ltd‎(2013)‎

Access to resources Favorite 7.412528