By Blosch Marcus   Antony Jiju   in Managing Service Quality

ISSN:0960-4529|9|5|311-320

Emerald Group Publishing Ltd‎(1999)‎

Access to resources Favorite 17.043999

By Blosch Marcus   Preece David   in Technology Analysis and Strategic Management

ISSN:1465-3990|12|1|91-102

Routledge Ltd‎(2000)‎

Access to resources Favorite 17.043999

By Preece David   Blosch Marcus   Strain John   in Personnel Review

ISSN:0048-3486|31|4|449-464

Emerald Group Publishing Ltd‎(2002)‎

Access to resources Favorite 12.782999