By Dabholkar Pratibha A   Bobbitt L Michelle   Lee Eun-Ju   in International Journal of Service Industry Management

ISSN:0956-4233|14|1|59-95

Emerald Group Publishing Ltd‎(2003)‎

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By Mentzer John T   Min Soonhong   Bobbitt L Michelle   in International Journal of Physical Distribution & Logistics Management

ISSN:0960-0035|34|8|606-627

Emerald Group Publishing Ltd‎(2004)‎

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By Bobbitt L. Michelle   Dabholkar Pratibha A.   in International Journal of Service Industry Management

ISSN:0956-4233|12|5|423-450

Emerald Group Publishing Ltd‎(2001)‎

Access to resources Favorite 4.2070704