By Boys Kathryn   Karapetrovic Stanislav   Wilcock Anne   in International Journal of Quality & Reliability Management

ISSN:0265-671X|21|8|841-860

Emerald Group Publishing Ltd‎(2004)‎

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By Boys Kathryn A.   Wilcock Anne E.   in International Journal of Quality & Reliability Management

ISSN:0265-671X|31|7|738-750

Emerald Group Publishing Ltd‎(2014)‎

Access to resources Favorite 11.539427