By Brax Saara A.   Jonsson Katrin   in International Journal of Operations & Production Management

ISSN:0144-3577|29|5|539-560

Emerald Group Publishing Ltd‎(2009)‎

Access to resources Favorite 18.223705

By Brax Saara   in Managing Service Quality

ISSN:0960-4529|15|2|142-155

Emerald Group Publishing Ltd‎(2005)‎

Access to resources Favorite 5.5781703

By Holmström Jan   Brax Saara   Ala-Risku Timo   in Journal of Service Management

ISSN:1757-5818|21|5|675-692

Emerald Group Publishing Ltd‎(2010)‎

Access to resources Favorite 3.3469024

By Toivonen Marja   Brax Saara   Tuominen Tiina   in International Journal of Services Technology and Management

ISSN:1460-6720|10|2-3|175-189

Inderscience Publishers‎(2008)‎

Access to resources Favorite 3.3469024

By Finne Max   Brax Saara   Holmström Jan   in Service Business

ISSN:1862-8516|7|4|513-537

Springer Publishing Company ‎(2013)‎

Access to resources Favorite 3.3469024