By Starkey Michael   Aughton Jeff   Brewin Roger   in The TQM Magazine

ISSN:0954-478X|9|6|434-439

Emerald Group Publishing Ltd‎(1997)‎

Access to resources Favorite 10.978157

By Starkey Michael   Brewin Roger   Owen Mal   in Training for Quality

ISSN:0968-4875|4|4|6-11

Emerald Group Publishing Ltd‎(1996)‎

Access to resources Favorite 10.978157